What fees do you charge and what do they cover?
At what stage do you charge fees?
How much does a paid proposal cost?
What is included in a paid proposal?
Our company likes the proposal you have sent. How do we proceed?
What does the employee benefit implementation process involve?
What happens once our employee benefits package is live?
What are the ongoing fees for your service?
What is the ongoing service and support your provide?
Are their any hidden costs?
Other Benefit companies we have spoken to want us to commit to a 3–5 year contract where we are tied to the relationship for that period. Is this true for you?
It is reassuring that you do not look to tie your clients into your service. However, we can see benefits for both parties in cementing a longer-term relationship. Are there any benefits in signing up for a long relationship.
Once we become a client what happens if we want to terminate our relationship with you, Are there any penalties?
What are the advantages of using a provider like Bigmore Benefits as opposed to setting up employee benefits ourselves?
You have explained that you are an Employee Benefit and Engagement Partner. What is the difference between how you charge and the following: • Consultant • Broker • Administrator • Technology Platform
Why do you charge a fee? Don’t you earn most of your revenue from commissions?
What do you do for your commission?
Why do you specifically choose to receive 10% commissions from providers?
What do you find most other Employee Benefit Brokers / Consultants receive in commissions?
We would rather you do not receive commissions from providers, and we’ll pay you a fee instead. Can we request this?